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General Terms & Conditions 

RULES AND GENERAL OPERATING CONDITIONS

redpark


1. DEFINITIONS
For all purposes, the parties agree on the following definitions:
– Company: Soltapotencial, Unipessoal, Lda.;
– Park: RedPark or  Park, covered and uncovered, fenced and closed, with alarm, surveillance 24 hours a day, 365 days a year and with admission restricted to third parties, located in the area surrounding Lisbon airport or within a radius of 10 kilometers, without any prejudice to the client;
– Client: Natural or legal person who will use the park under the conditions set out in this agreement;
– Vehicle: Motor vehicle that the customer, in any legitimate capacity, has availability, not including any accessory not incorporated in it, and which is appropriable;
– Airport: Humberto Delgado International Airport (Lisbon), within a 10 km radius of RedPark Park.

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2. PURPOSE OF THE CONTRACT
The purpose of this contract is to make the Park's facilities available for the duration periods agreed between the Client and the Company, for daily periods and subject to the other conditions provided for in the following clauses.
Access to the Car Park is subject to acceptance of the conditions stipulated in the present regulation of "REDPARK GENERAL OPERATING RULES AND CONDITIONS"

 

3. DURATION OF CONTRACT
1. This contract will have the duration agreed in each case between the Client and the Company, without prejudice to this period being extended, upon prior written notice of at least 24 hours, if this is not carried out, the park will be charged the 10 euros a day.

2. The reservation must always be paid in full, with a fee of 10 euros in the event that the Client finishes the reservation earlier, with exceptions for prior written communication within a minimum of 24 hours.

3. Cancellations must be communicated in writing 24 hours in advance, with a penalty of 50% of the reservation without the same.

 
4. CONDITIONS
1. Without prejudice to the other provisions of this Agreement, with the subscription thereof, the following benefits will be guaranteed to the Client:
a) Guarding of the vehicle on the premises of the Park, for the duration of this Contract;
b) The collection and delivery of the Customer's Vehicle at the Airport, at least 2 hours in advance (which may be less in advance, with an urgency fee of 10 euros being applied), to be carried out by Company employees, duly authorized for the It is made;
c) Vehicle washing, provided that it is specifically requested by the Customer, or offered by the Company;
e) Vehicle repairs, if specifically requested by the Customer.

2. The attribution of the benefits conferred in the previous point presupposes that:
a) The Customer's key will be given by the Customer to authorized representatives of the Company, upon collection at the Airport, which will be parked on the Park's premises;
b) The Company's qualified employees may, at any time, move the Vehicle, within the Park's premises, in order to allow the movement of other vehicles that are being lifted by other Customers, or, in any case, allow the optimization of the Park's parking spaces;
c) The authorization to drive the vehicle on public roads, by Company employees, this authorization being valid for the journey between the Park and the Airport, and may also in exceptional cases (road cuts, heavy traffic, police diversion, etc.) be moved on another path.

 

5. ADDITIONAL CONDITIONS AND PRICE
1) The collection of the vehicle will depend on the procedure agreed between the Client and the Park, in one of the following ways:
a) Prior indication, made at the time of booking, by telephone or online communication or via email, indicating the date and time the Customer will return, indicating the method of delivery to duly authorized employees at the Airport , uniformed and identified, always observing the check-in procedures referred to in clause 8;
b) In the absence of any of the previous procedures provided for in the previous point, the Vehicle may also be collected by communication to one of the duly identified employees of the Company, present at the Airport, or by telephone contacting the Company. The Customer accepts that, in this case, the procedure for collecting the vehicle may be delayed and an emergency fee of 10 euros will be applied;
2) The price to be paid by the Customer will be that shown in the price list displayed on the website  www.redpark.pt  and previously known to the Customer, and will correspond to the number of days multiplied by each daily rate, without splitting. Payment will be made upon delivery of the vehicle, taking into account the park and additional services chosen and the period of use used.

 

6. CUSTOMER OBLIGATIONS
The Client undertakes to the Company to:
a) Deliver the Vehicle in full mechanical condition (including tires and brakes), in full working order and with all technical revisions and inspections, as well as all the legally required documentation, which adequately titles the availability of the vehicle by the Client and his displacement by the Company's employees under the terms of clause 4.1 b). Delivery must be made through the delivery of vehicle keys that allow access to it, the alarm command if it is autonomous and any other command that allows the alarm to be deactivated in case of need;
b) Allow access to the interior of the Vehicle and its driving by employees of the Company, pursuant to and for the purposes of clause 4.2 b);

c) Authorize the use of Vehicle insurance during the journey between the Airport and the Park and vice versa;
d) Any other access to the Vehicle is excluded, with the exception of situations resulting from orders from entities with authority powers, namely, the Police and judicial officials or with powers of public order;
e) Carry out the check-in and check-out procedures provided for in clause 8, subscribing to the corresponding documentation;
f) Authorize the Park, through its employees, to remove from the Vehicle, after delivery, any element incorporated in it, but easily detachable, such as antennas and other car accessories, which must be replaced in the vehicle at the time of collection. ;
g) Pay the price of the services covered by this contract in accordance with the price list at any time in force.

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7. NON-COMPLIANCE WITH THE CUSTOMER'S OBLIGATIONS

Upon failure to comply with the Customer's obligations, described in clause 6, the Customer may suffer the penalty of:

a) Vehicle without mandatory periodic inspection, penalty of 80 euros (the Park is not responsible for any accident suffered with the vehicle);

b) Vehicle without insurance, penalty of 80 euros (the Park is not responsible for any accident caused to the vehicle);

c) Vehicle without fuel, penalty of 30 euros plus the value of fuel placed in the vehicle;

d) Vehicle without documents, penalty of 30 euros;

e) Vehicle without a key, penalty of 30 euros plus the value of the trailer.

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8. VEHICLE DELIVERY AND RECEPTION
1) The delivery of the Vehicle by collection at the Airport will observe the following:
a) The Customer must deliver the Vehicle without any goods that are not an integral part of it, whether in the cabin or in the luggage compartment, visible or not, namely equipment, radios, computers, cameras, clothing, or any other physically appropriable property;
b) The Park representative must carry out a check-in of the Vehicle, during which an inspection will be carried out outside the same, in order to record the mileage, damage, wear and tear or defects existing on the date of delivery. will maintain ownership of the company for up to 2 years;
c) The Customer must sign the document provided by the Company, in which he declares that he does not leave any objects in the Vehicle, including those referred to in subparagraph a),  and which confirms the vehicle's mileage and other facts that may be relevant for the Park's responsibility;
2) The reception of the vehicle by the Customer will be preceded by a check-out, with an inspection by the Customer and the Company's representative, in order to confirm the vehicle's mileage, the absence of damage or any liability on the part of the Company. Any claim that the Customer intends to make must be made at the Company's premises, at the Airpark;
3) Taking into account the reception and check-out to be carried out under the terms of the previous clause, any claims that the Customer may present regarding damages or deficiencies must be submitted upon receipt of the Vehicle, otherwise the right to Customer complain.

 

9. COMPANY'S RESPONSIBILITY
1) The Company will be liable to the Client for damages caused by its employees, strictly in the following cases:
a) Damage caused to the Vehicle as a result of handling within the Park for the purposes set out in clause 4.2 b) and c);
b) Any other damage arising from unlawful acts with intent or gross negligence on the part of employees and representatives or agents of the Company and whose liability cannot be excluded under the terms of clause 8.2 or of viewing closed-circuit images owned by the Company;
2) The Company's liability is expressly excluded when it concerns:
a) Damages suffered by the Customer in relation to the theft of any goods that may have remained in the vehicle after its delivery, in breach of the provisions of clause 8.1 a);
b) Any electrical, mechanical or wear and tear resulting from continuous use
of the vehicle;
c) Any damage caused by third parties as a result of their illegitimate intrusion into the Park, notwithstanding the sealing, alarm and surveillance systems
mounted, or for natural causes that cannot be avoided by the Company;

d) Broken glass, windshield or other damaged glass;

e) Damaged or punctured tires.


10. CUSTOMER'S RESPONSIBILITY
1. The Customer will be responsible for any fines, fines, or liabilities that the Company may have to pay due to any irregularity found in the Vehicle, in its documentation or in its ownership.
2. In the event of non-payment by the Customer of the contracted price or with any other expenses borne by the company, this right of retention on the vehicle is available (cf. Art. 755 n.1 al.e) of the Civil Code), which it will be released as soon as the outstanding amount is paid in full, which will include the price due due to the addition of car parking days, taxed at 10 euros daily plus late payment interest.
3. Any written complaint made by the customer must be made in accordance with the provisions of clause 8.2 and 8.3.

 

11. PERSONAL DATA
The data collected about the Customer is also intended to comply with legal obligations and use in contractual relations with Insurers, Banks and other Institutions, the Company undertaking to maintain strict confidentiality of all data, reserving access to them exclusively to necessary for your normal activity. The respective holder is guaranteed the right to access and rectify them.

 

12. MISCELLANEOUS PROVISIONS
1. Any expression with the purpose of unfoundedly denigrating the image of the company subject its Author to the rules of Criminal and Civil Liability and for the damages caused.
2. The company is not responsible for accidents, any illegal or criminal damages caused to parked vehicles, nor for the disappearance of objects inside the vehicles, for their theft or robbery or for natural disasters, such as falling trees, etc., as well as other unintentional damage that may occur.
3. Complaints regarding the car park can be registered in the complaints book.

 

13. AGREED VENUE
1. In the event of any dispute (Law No. 144/2015, of 8 September), consumers must resort to the Alternative Consumer Dispute Resolution Entity, with the Lisbon Consumer Dispute Arbitration Center competent for to act on contracts signed in the Municipality of Lisbon.
2. As an alternative to paragraph 1, sign an arbitration commitment – VOLUNTARY ARBITRATION LAW – Law 63/2011 of 14 December.

 

 

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LEGAL NOTICE

This legal notice establishes the conditions of use of the web space “ www.redpark.pt ” that Soltapotencial Pvt. Lda, (hereinafter, Nome Empresa), with registered office at Rua Particular, Quinta de Santa Rosa, nº 12, 2680-583, Camarate, Lisbon, email  info@redpark.pt , with tax identification number 514164778 and registered with the Commercial Registry Office of Lisbon.
Access to the web space is granted to a User and implies the full and unreserved acceptance by the User of each and every one of the conditions contained in this Legal Notice.
All intellectual property rights of this electronic domain as well as its contents belong to the company and to third parties, so no User is authorized to use them, nor print or save in any type of support, except for personal and private use. Therefore, the alteration, separation or commercial use of any part of it is prohibited.
The use of the contents of this electronic domain is only authorized for information and service purposes, whenever the source is cited or referred to, and the User is solely responsible for their misuse.
To access the information contained in this website and use the services offered, minors must have permission from their parents, guardians or legal representatives.
The data, texts, information, graphics and links published on this website are compiled for merely informative purposes for all persons interested in them, without access to them originating a commercial, contractual or professional relationship between the User and the company. In case of discrepancy between the information contained on the web and that contained in paper support, the latter will prevail. The company reserves the right to modify the contents of the web domain without prior notice.
The hyperlinks and hypertexts accessed through this web space and which provide services offered by third parties do not belong or are under the control of the company, so the company is not responsible for the information contained therein or for any effect that may arise. of that information.
Please note that the data included in this form, as provided for in Organic Law 15/1999 on Personal Data Protection, will be part of an automated file under the responsibility of the company, in compliance with the PERSONAL DATA PROTECTION LAW 67 /98 OF 24 October and Law 41/2004 OF 12 July on the protection of Privacy in the Electronic Communications sector.
The purpose of collecting data is to inform interested parties about the company, its services and/or products. If you refuse to communicate the data, it will be impossible to provide information.
You can send your communications and exercise the rights of access, correction, cancellation and opposition through the email address or post at the address indicated above.
The data provided by Users via the web and/or email may be used to send advertising, both through “SMS” messages for mobile phones and for email.
The User may not, under any conditions, introduce any type of virus on the web domain or try to access its data, modify them, access their email accounts, messages and others.
The company does not guarantee the quality, accuracy, reliability, correctness or morality of the data, programs, information or options, whatever their origin, circulating on its network or networks accessed by the User via the website. The Client expressly agrees to hold the company free from any web-related liability. The User assumes as its sole responsibility for the consequences, damages or actions that may result from access to the aforementioned contents, as well as from its reproduction or dissemination.
The company will not be responsible for infringements committed by any User that affect the rights of other Users of the website, or third parties, including copyright, trademarks, patents, information, confidentiality and any other intellectual or industrial property right.
The company will use the civil or criminal actions that it is entitled to in the event of any improper use of its web domain. Disputes that may arise in relation to this domain will be governed by Spanish law and submitted to competent Juries and Courts in the Lisbon region.  

 

COOKIES POLICY

Cookie is a file that is downloaded to your computer to access certain web pages. Cookies allow a website, among other things, to store and retrieve information about a user's browsing habits or their computer, depending on the information they contain and how the user uses their computer, can be used to recognize the user. The user's browser stores cookies on their hard drive only during the current session occupying a minimal memory space and not harming the computer. Cookies do not contain any specific personal information, and most of them are deleted from your hard drive at the end of your browser session (so-called session cookies).
Most browsers accept cookies by default and regardless of whether allow or disallow security settings on temporary or stored cookies.
Without your express consent through cookies activated in your browser, Soltapotencial Unipessoal, Lda  will not link to the cookie data stored with the personal data provided at the time of registration or purchase.

 

What types of cookies are used on this website?

  • Technical cookies: These are those that allow the user to browse through a website, platform or application and use different options or services that exist, for example, control traffic and data communication, identify the session, access restricted areas , remember the elements of an order, make the process of purchasing an order, make an application for registration or participation in an event, use security features while browsing content, store for video or sound streaming or share content via social networks.

  •   Personalization cookies: These are those that allow users to access the service with some general characteristics based on a pre-defined set of criteria for the user's terminal, such as the language, the type of browser through which access is made , the location from which you should access the service, etc.

  • Analysis of Cookies: those that are treated well by us or by third parties, allow us to quantify the number of users and carry out measurement and statistical analysis of the use made by users of the service offered. To make your navigation discussed on our website in order to improve the offer of products or services we offer.

  • Advertising cookies: These are those that, properly handled by us or by third parties, allow us to manage as effectively as possible the offer of advertising spaces on the website, adapting the content of the advertisement content or requested service made from our website . To do this, you should analyze your internet browsing habits and we may show you advertising related to your browsing profile.

  • Behavioral advertising cookies: are those that allow the most efficient management of advertising spaces, if the publisher is included in a website, application or platform providing the requested service. These cookies store information about user behavior obtained by continuously observing their browsing habits, allowing you to develop a specific profile to display advertisements based on it.
    Third-party cookies: The website Soltapotencial Unipessoal, Lda may use third-party services on behalf of Soltapotencial Unipessoal, Lda, to compile information for statistical purposes, to use the website, the user and to provide other services related to the activity of the website. Internet services.

In particular, this site uses:

  • Google Analytics, a web analytics service provided by Google, Inc., registered in the United States, headquartered at  1600  Amphitheater Parkway, Mountain View, California 94043 . To provide these services, they use cookies to compile information, including the user's IP address, which will be transmitted, processed and stored by Google under the terms set out on the Google.com website. This includes the possible transmission of such information to third parties for reasons of legal requirement or if such third parties process the information on behalf of Google.

  • PHPSESSID Technical This cookie is used by the PHP programming language to allow session variables to be stored on the web server. This cookie is essential for the website to function.
    The User expressly agrees, using this Site, to treat the information received, in the manner and for the purposes referred to above. And it also recognizes your potential to refuse the processing of such data or information, rejecting the use of cookies, selecting the appropriate settings for this purpose in your browser. Although this option to block cookies on your browser may not allow you to fully use all of the website's features.
    You can allow, block or delete cookies installed on your computer, configuring the options of your installed browser:

    • Chrome

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If you have any questions about this cookie policy, you can enter
contact Soltapotencial Unipessoal, Lda via email:  reserva@redpark.pt

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